2021 Commercial Deposit Account Agreement and Services Disclosure (Effective 1/1/21)
2021 Consumer Deposit Account Agreement and Services Disclosure (Effective 1/1/21)
Bill Payment Terms and Conditions
Unlawful Internet Gambling Enforcement Act of 2006 and Regulation GG
Mobile Deposit Terms and Conditions
MasterCard Gift Card Disclosures
Personal Apple Pay® Disclosure
Business Apple Pay® Disclosure
Personal Samsung Pay® Disclosure
Business Samsung Pay® Disclosure
Personal Google Pay® Disclosure
Business Google Pay® Disclosure
Wireless Terms and Conditions for Guests
Zelle® Network Services Agreement Addendum
Consumer Complaint Notice
We are committed to providing excellent customer service. We welcome the opportunity to address any concerns you may have with our bank.
Texas Notice: PlainsCapital Bank is chartered under the laws of the State of Texas and by state law is subject to regulatory oversight by the Texas Department of Banking. Any consumer wishing to file a complaint against PlainsCapital Bank should contact the Texas Department of Banking through one of the means indicated below:
In Person or U.S. Mail:
Texas Department of Banking
2601 North Lamar Boulevard, Suite 300
Austin, Texas 78705-4294
Telephone: 877-276-5554
Fax: 512-475-1313
E-mail: consumer.complaints@dob.com
Website: http://www.dob.texas.gov
Apple Pay is a registered trademark of Apple, Inc. Google Pay is a trademark of Google Inc. Samsung Pay is a registered trademark of Samsung Electronics Co., Ltd..