ZELLE®

Zelle allows you to quickly and securely send and receive money with almost anybody that has a bank account in the United States.

Payments can be made right on your phone from the PlainsCapital mobile app. All you need is your recipient’s email address or U.S. mobile number.

Zelle is the perfect way to send and receive money with friends, family, or anybody else you know.

Get Started

To start using Zelle, simply log into the PlainsCapital Bank mobile app and select “+”, then select the Zelle icon. Select either your email address or U.S. mobile phone number to receive a one-time verification code, enter your code, accept the terms and conditions, and you’re finished!

Send Money

1. Select Zelle within the PlainsCapital mobile banking app
2. Select Send
3. Select recipient
4. Enter amount
5. Select Review
6. Add a memo and send

We Keep Your Money Secure

At PlainsCapital, our goal is to create peace of mind with every payment. We have taken the following steps to minimize fraudulent activity:

• Receive alert notifications via text message and email when money is sent from your account.
• Out-of-Band Authentication (OOBA) is required for enrollment, mandating authentication from two different signals on two different networks/channels to prevent fraud and hacking.
• Fraud analytics & behavior monitoring tools look for suspicious activity and alert PlainsCapital Bank when necessary.
• PIN creation and facial recognition provide alternative secure login methods in addition to traditional username and password.

Please Remember to Use Zelle Responsibly and With Caution.

Zelle should only be used to send money to friends, family or others you trust. Typing the wrong mobile phone number or email address can result in a non-reversible payment of your money to a stranger. With Zelle, you can move money from your account to someone else’s within minutes¹, so it’s important that you know and trust the person you’re sending it to.

Get Moving With Zelle

Enjoy the convenience of settling up with family and friends in moments. If you have any questions, please reach out to our customer service center at 866.762.8392.

¹Transactions typically occur in minutes when the recipient’s email address or U.S. mobile number is already enrolled with Zelle®.

Zelle and the Zelle related marks are wholly owned by Early Warning Services, LLC and are used herein under license.